NOTE: The above 'Save Windows Size' change is stored inside the database, inside the 'xconfig' table. Logoff from Controller, and re-launch the Controller client. Click "Maintain / User / Personal Defaults > tab Layout (2)"Ĥ. Method #1 - Disable Controller from remembering screen positionsĮach individual user should do the following:ġ. If the user used a 'large' monitor one day (and moved the window position to an extreme location on it) then the next day (when he used a smaller monitor) that position may be off the screen (unviewable) with the new monitor. In one real-life example, the user sometimes used different monitors (with different screen resolutions). If these settings are too extreme (for example the values are too large for the screen resolution of the monitor) then the window will appear in an invisible (unviewable) location. The settings relate to the pixels on the screen. Specifically, the size/position settings are stored inside the file 'ccr.config' which (by default) is located inside this folder: C:\Users\USERNAME\AppData\Roaming\cognos\ccrįor example, the 'File Format of Report' settings are stored inside a section similar to this:.These positions are stored inside a 'configuration file' on the client device.The dialogue box ' File Format of Report' window has a stored position (on the 'bad' client device) which is currently configured to be outside of the currently viewable monitor dimensions.īy default, the Controller client stores (remembers) its individual menu item's size and position, ready to place things in the exact same position (the next time that the function is used).
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